Senior QA Analyst (12 Months Contract)

Description

Salary Range
Starting at $70,000 CAD / year

Work Policy
Remote (regular schedule 1:00 PM-9:00 PM Eastern Time to cover Pacific-time teams)

Core Tech Stack
Playwright, Jira, k6, Grafana/Datadog/OpenTelemetry

Experience Level
Senior (4+ years required)

Job Type
Contract (12 months)

Nelson, Canada’s largest K-12 education content provider, is hiring a Senior QA Analyst for a 12-month contract to test its digital learning platform, Edwin, across frontend, backend, and infrastructure layers, working closely with product, design, and engineering teams throughout the software development lifecycle.

About Nelson

For more than 110 years, Nelson has shaped the future of education for children and youth across Canada, building accessible, curriculum-aligned digital learning experiences through platforms like Edwin that support diverse learning styles and foster critical thinking.

What You’ll Do

• Create, maintain, and run test plans, scenarios, and test cases for web applications.
• Test frontend and backend functionality, including UIs, APIs, databases, integrations, and services.
• Perform functional, regression, smoke, exploratory, integration, usability, and cross-browser testing.
• Find, reproduce, investigate, and document defects in Jira with clear reproduction steps and expected vs. actual results.
• Work with developers, product managers, designers, and infrastructure engineers to investigate and resolve quality issues.
• Build, maintain, and improve automated tests using Playwright or similar tools, strengthening the reliability and coverage of the regression suite.
• Use AI coding assistants like Claude Code or Codex to support test development, troubleshooting, and documentation where appropriate.
• Occasionally support infrastructure and performance testing, using telemetry (logs, traces, metrics) to investigate defects and confirm reproducibility.
• Create and run load and performance tests with tools like k6, comparing results against baselines to catch regressions.
• Take part in release testing and help identify quality risks before changes go live.

What You’ll Need

• 4+ years of professional experience in software QA or testing, ideally with web applications.
• Strong experience testing modern web applications across both frontend and backend.
• Hands-on experience testing APIs, databases, and backend integrations.
• Experience writing test plans, strategies, and detailed test cases.
• Experience building and maintaining automated tests; Playwright experience strongly preferred.
• Solid understanding of web application architecture, APIs, databases, and common security concepts.
• Experience with Jira or a similar issue tracker.
• Experience working in Agile/Scrum environments.
• Experience with accessibility testing and knowledge of AODA or related standards.
• Strong troubleshooting, analytical, and communication skills.
• Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.

Nice to Have

• Experience with observability tools such as Grafana, Datadog, or OpenTelemetry.
• Experience with performance/load testing using k6 or similar tools.
• Experience testing service-based or microservice architectures, including REST APIs or gRPC.
• Experience with AI coding assistants as part of a QA workflow.
• Experience testing education technology or other customer-facing digital products.

Benefits

Hybrid flexibility (M-F, standard business hours) at a commuter-friendly Toronto location, free on-site parking, a free shuttle from Don Mills Subway Station, access to an on-site fitness center and classes, LinkedIn Learning access, mentorship and professional development opportunities, and a comprehensive Employee Assistance Program covering mental health and financial counselling.