Software Quality Assurance Manager (Quality Engineering & Test Automation Manager)

Quick Facts

• Work Policy: Remote (U.S., North America)
• Job Type: Full Time
• Experience Level: 7+ years in Quality Engineering/testing, including 2+ years in a leadership role

About World Travel Holdings

World Travel Holdings, headquartered in Fort Lauderdale, is the largest cruise agency in the country, operating nearly 40 travel brands that cover cruises, villas, resort packages, and other luxury travel services. The company leans heavily into remote work and puts real emphasis on employee engagement across its distributed teams.

What You’ll Do

• Lead and mentor a blended Quality Engineering team spanning manual, exploratory, regression, API, performance, accessibility, and automated testing
• Build onboarding processes for the team and strengthen cross-functional partnerships with Product, Engineering, Architecture, and DevOps
• Design and implement scalable automation frameworks across web, mobile, accessibility, API, integration, and performance testing, and modernize existing tooling with a clear migration roadmap
• Set adoption standards for AI within Quality Engineering, including designing agentic workflows and leading adoption of AI-assisted test generation and maintenance
• Partner with Product and Business Analysis to sharpen requirement quality and push shift-left testing practices further, embedding automated testing into CI/CD pipelines
• Connect Quality Engineering work to customer experience and platform stability, shortening developer feedback cycles and surfacing issues earlier in development
• Build out reporting on automation coverage, test effectiveness, defect trends, and release readiness, and help guide investment decisions on emerging QE technologies

What You’ll Need

• Bachelor’s or Master’s degree in computer science, engineering, or equivalent practical experience
• 7+ years of Quality Engineering/software testing experience, including 2+ years in a leadership capacity
• Deep, hands-on expertise designing and scaling test automation frameworks
• Proficiency in Java, Python, JavaScript, or a similar language
• Experience integrating automated tests into CI/CD pipelines
• A track record of modernizing legacy Quality Engineering tooling
• Experience advancing shift-left quality practices
• Strong understanding of Agile/Scrum delivery and the testing lifecycle
• Strong analytical, communication, and leadership skills

Nice to Have

• Experience implementing AI-assisted software engineering or Quality Engineering practices
• Cloud platform experience (AWS, Azure, or GCP)
• Containerization experience (Docker, Kubernetes)
• Performance testing tools such as JMeter, Gatling, or Locust
• Test management platforms like TestRail or Zephyr
• API mocking and service-level API testing experience
• SQL and NoSQL database experience
• Background in the travel industry

Benefits

Comprehensive medical, dental, and vision coverage; company-paid life and disability insurance; 401(k) with discretionary company match; paid time off and holidays; travel discounts and employee perks; an Employee Assistance Program; and professional development opportunities.