QA Engineer

Quick Facts

• Work Policy: Remote
• Job Type: Contract
• Salary Range: $60 – $69 per hour
• Core Tech Stack: Manual Testing, Test Automation

About Software Guidance & Assistance, Inc. (SGA)

Software Guidance & Assistance, Inc. (SGA) is a women-owned technology and resource solutions provider dedicated to solving complex IT problems through a personalized, boutique approach. Matching consultants to over 1,000 engagements every year, SGA builds its diverse teams on the core values of customer service, employee development, quality, and integrity.

About the Role

SGA is seeking a QA Engineer for a contract assignment with a premier financial services client located in Cincinnati, Ohio. This is a remote opportunity focused on defining, implementing, and overseeing comprehensive quality assurance policies. You will serve as a key player in detecting compliance issues, analyzing quality data, and recommending continuous improvement actions to ensure all deliverables meet strict regulatory and quality standards.

What You’ll Do

You will take ownership of quality processes and audits, ensuring all software testing aligns with enterprise guidelines.

• Define and outline core quality assurance procedures and policies.
• Ensure all testing and inspection practices adequately comply with quality assurance standards.
• Develop clear guidelines for sampling, gathering, and reporting statistical quality data.
• Plan, oversee, and execute product inspections and testing phases to guarantee high-quality deliverables.
• Thoroughly document all QA activities, including managing and recording internal audits.
• Investigate customer grievances and identify areas of non-compliance.
• Review and analyze data to detect process bottlenecks and recommend actionable improvements.
• Deliver regular reports on the outcomes of all quality activities.
• Identify team coaching needs and execute training actions to maintain strict compliance with quality standards.
• Coordinate with external providers to facilitate on-site audits and carry out corrective procedures based on audit outcomes.
• Manage risk procedures and ensure ongoing adherence to industry regulatory requirements.

What You’ll Need

• Proven professional experience in Quality Assurance and Manual Testing.
• Exceptional written and verbal communication skills.
• Highly developed collaboration and teamwork abilities.

Nice to Have

• Professional experience with test automation.