QA Engineer – Mortgage

Quick Facts

• Work Policy: Remote-first
• Job Type: Full Time
• Department: Engineering

About the Role

Loancrate builds AI-native mortgage software and is hiring its first dedicated QA engineer. The role sits inside Engineering and Product rather than an operations group. The company’s view is that automating mortgage origination only works if the software actually works the way a lender needs it to.

What You’ll Do

• Test UIs and workflows end-to-end using realistic loan scenarios across loan types and document conditions
• Find bugs, including visual issues, validation failures, calculation errors, data persistence problems, and dropped integration fields
• Write reproducible bug reports with steps, expected versus actual behavior, and supporting screenshots or recordings
• Build and maintain a regression suite of manual test cases and lightweight automation (Playwright, Cypress, or similar)
• Run pre-release verification and sign off on release readiness
• Take part in design reviews and help make features testable
• Define QA processes, including SOPs, bug severity rubrics, and release checklists
• Over 12 to 18 months, hire, train, and lead a QA team

Your First 90 Days

You’ll test the core product surfaces, deliver a first version of a QA playbook, build an initial regression suite covering high-value flows, and set up regular working cadences with Engineering and Product.

Preferred Skills

• Mortgage operations experience (processing, underwriting, closing, post-closing, or QC)
• Hands-on experience with a loan origination system such as Encompass, Empower, or Byte
• QA or software testing experience, ideally in a regulated financial environment
• Comfort with light test automation
• Strong attention to detail and written communication
• Comfort with JSON, API responses, browser dev tools, and logs
• Process-oriented thinking
• Interest in AI and how it is changing mortgage workflows
• Prior team lead, training, or SOP-writing experience

Perks and Benefits

• Medical coverage with 100% of employee and family premiums covered
• Vision and dental
• 401(k)
• HSA/FSA
• Access to a lender partner’s employee loan program
• Remote-first culture
• Flexible time off