Quality Assurance Tester II

Description

Work Policy
Fully Remote (work-from-home)

Core Tech Stack
Playwright, JMeter, LambdaTest, SQL

Experience Level
5+ years required

Job Type
Full-Time

Palco is hiring a Quality Assurance Tester II to join its growing, fully remote team. This role plays a key part in making sure software releases meet business and technical specs, ship free of defects, and are genuinely ready for production. It calls for strong analytical skills, deep QA methodology knowledge, and the ability to lead testing efforts across multiple projects at once — the QA Tester II acts as a subject-matter expert who also helps improve process and mentor junior testers.

About Palco

Palco provides the management, support, and systems behind self-directed programs — the services that help people hire, pay, and manage their own caregivers with confidence. With more than 25 years of experience as a national provider operating in over 17 states, the company helps state agencies and partners run stronger, more compliant, and more efficient programs, with a mission centered on building smarter, more human-centered solutions.

What You’ll Do

• Design and execute comprehensive test plans and test cases for new features and system enhancements.
• Lead regression testing efforts to keep releases stable.
• Work with developers, product managers, and business analysts to clarify requirements and resolve design issues.
• Act as a subject-matter expert within your assigned area of the product.
• Contribute to process improvement initiatives across the QA function.
• Mentor junior QA testers and support their professional growth.

What You’ll Need

• Associate’s or Bachelor’s degree in an IT-related discipline, or equivalent work experience.
• 5+ years of experience in software QA testing, ideally within healthcare or financial services.
• Experience working within Agile frameworks and collaborating with cross-functional teams.
• Hands-on experience with front-end test automation tools and frameworks; Playwright preferred.
• Hands-on experience with back-end (API and database) testing, including load testing tools; JMeter preferred.
• Hands-on experience testing mobile applications using tools such as LambdaTest.
• Proficiency in SQL and working with relational databases.
• Strong written and verbal communication skills.
• Strong critical thinking skills — the ability to analyze data, interpret requirements, draw logical conclusions, and solve complex problems.

Benefits

Fully remote, work-from-home flexibility; generous paid time off; and annual bonus potential.