Quality Assurance Engineer

Quick Facts

• Work Policy: Remote
• Job Type: Full Time
• Salary Range: $90,000 – $120,000 base
• Experience Level: Mid Level, 3+ years with test automation frameworks
• Openings: 2

About Snapsheet

Snapsheet is a claims technology company that engineers its capabilities into its core systems and processes rather than bolting them on. Its work spans cloud-based claims management, virtual vehicle appraisals, and loss and recovery services. It is trusted by over 170 property and casualty carriers, MGAs, MGUs, TPAs, and logistics companies, and its open architecture is built to fit how its customers work.

About the Role

As a Quality Engineer, you’re a proactive problem solver who builds test systems and processes that raise standards and stop issues before they reach production. The role has two connected parts: you’re embedded in a product team, writing end-to-end automation, acting as the domain subject matter expert, and encouraging a quality-first culture; and you’re part of the broader Quality Engineering team, turning product-level needs into shared tooling and infrastructure.

You’ll help engineers build with quality in mind by defining test requirements and acceptance criteria before code is written, and you’ll validate functionality with robust end-to-end UI automation. The Quality Engineering team owns and maintains Snapsheet’s main customer-focused automation suite and software, so you’ll support your product domain while building the tooling needed for total confidence in automated tests.

The Two Openings

There are two openings, one for each of these teams.

Dispatch: This team owns the engine that assigns work to the right people at the right time so users can focus on prioritized tasks. Its mission is to assign work automatically and at scale to the best-fit user based on configured rules instead of manual selection. Its vision is a future where all work routes itself instantly and correctly, so users can concentrate on resolving claims and shortening the claim lifecycle.

Communications and Documentation: This team builds the core workflows users rely on every day. Its mission is a seamless, best-in-class experience that lets users manage files, communicate with customers, and document decisions without the system getting in their way. Its goal is to set the industry standard for file management and drive big improvements in user efficiency.

What You’ll Do

• Drive upstream quality by partnering with Product and Software Engineering during early feature design to define test requirements, edge cases, and acceptance criteria
• Develop deep domain expertise in your product area to guide risk analysis and test coverage strategies
• Architect and expand robust, maintainable UI automation frameworks covering critical user journeys and core product workflows
• Design and maintain automated API test suites that validate microservices, webhook payloads, data contracts, and third-party integrations
• Monitor daily automated test runs, triage test execution signals, and work with engineering to fix flaky tests or escalate software defects
• Build developer-facing utilities, test data generators, and diagnostic tools that make running and debugging tests fast and frictionless
• Turn the testing bottlenecks of your embedded product team into shared, scalable tools and infrastructure for the whole engineering organization
• Integrate test execution into CI/CD build pipelines, eliminating flakiness and improving pipeline stability for fast, confident deployments

What You’ll Need

• B.S. in a related discipline or equivalent working experience
• 3+ years of experience with test automation frameworks (Selenium, Cypress, Playwright)
• Proficiency in one or more programming languages (Ruby and JavaScript preferred)
• Familiarity with project management tools (Jira, Confluence), version control (Git, GitHub), and test management tools (Zephyr, TestRail)
• Understanding of the software development life cycle (SDLC)
• Understanding of quality assurance methods and testing principles
• Experience in software testing environments for web-based products and/or mobile applications
• Self-motivated learner who takes initiative and thrives in an autonomous environment
• Excellent written and verbal communication skills
• Ability to multitask in a fast-paced, detail-oriented environment

Nice to Have

• Experience with non-functional testing tools such as Grafana k6 or JMeter (a major plus)

Technologies Used

Ruby on Rails, Cucumber, Capybara, Grafana k6, JavaScript, Docker, and AWS cloud infrastructure.

Benefits

• Remote working environment
• Flexible PTO, 7.5 company-observed holidays, and a casual dress code
• Two medical plans through Blue Cross Blue Shield, with a company HSA contribution when you enroll in the high-deductible plan
• Two dental plans and one vision plan
• Company-paid short-term disability, long-term disability, and life insurance
• Voluntary benefits including accident insurance, hospital indemnity, critical illness, and legal assistance
• 401(k) with a 4% company match
• Employee Assistance Program with 6 sessions per life incident
• Development through mentorship programs, 1-on-1 management, a promote-when-ready culture, quarterly internal promotion opportunities, and goal-setting sessions
• Yearly in-person and remote events, including the annual Summit and Roadshows, plus Employee Resource Groups, Snapsheet swag, and surprise mailers
• Health and wellness campaigns that evolve each year

Eligibility

Snapsheet cannot currently accept applications from candidates living in Alaska, California, Hawaii, Montana, North Dakota, New York, Rhode Island, Vermont, or Wyoming. Visa sponsorship is not available for this position at this time.