Supplier Code of Conduct
Introduction:
IndoorGuider Holdings Inc’ LLC. and its stakeholders, subsidiaries, and affiliates (collectively referred to as “IndoorGuider”) are dedicated to conducting their operations with social responsibility and in full compliance with applicable laws. To uphold the highest standards of ethical business practices, IndoorGuider has implemented the IndoorGuider Code of Conduct for its employees. It is our expectation that our suppliers, who manufacture products as brands or provide materials or services for IndoorGuider (“Suppliers”), will adhere to similar standards. This Supplier Code of Conduct (“Code”) outlines the conduct standards that IndoorGuider requires from its Suppliers, as well as their contractors and subcontractors. This Code may undergo amendments to incorporate subsequently developed standards, either by IndoorGuider or by a governmental, human rights, or non-governmental organization that IndoorGuider chooses to adopt.
Purpose:
The purpose of this Code is to communicate IndoorGuider’s expectations and requirements to its Suppliers regarding socially responsible, ethical, and compliant operations necessary for conducting business with us. IndoorGuider will conduct periodic and unannounced audits on our Suppliers to ensure compliance with the standards outlined in this Code.
Scope:
Every Supplier is bound by this Code. Additionally, subcontractors involved in partial assembly, piece goods, or component parts bearing an identifiable IndoorGuider proprietary trademark/name are also subject to the requirements of this Code.
Policy:
IndoorGuider is committed to safeguarding the working rights and safety of individuals involved in supplying products, materials, and services for IndoorGuider, while acknowledging and respecting cultural and legal variations across the globe. IndoorGuider will only engage with Suppliers who adhere to this Code. In the event of a violation of this Code by a Supplier, IndoorGuider will engage in consultation with the Supplier to determine appropriate corrective measures. The remedy will, at minimum, require the Supplier to take all necessary steps to rectify the violations. If consultation and agreed-upon measures fail to resolve the violations adequately within a specified timeframe, IndoorGuider and the Supplier will devise and implement a corrective action plan acceptable to IndoorGuider. IndoorGuider reserves the right to terminate its relationship with any Supplier that persists in conducting business in violation of the corrective action plan, as per the terms stipulated in the Supplier agreement.
Audit Ethics
Share information about your store with your customers. Describe a product, share announcements, or welcome customers to your store.
Compliance with the Law and this Code
The business and labor practices of all Suppliers must conform to the requirements of applicable law and the requirements of this Code. Nothing in this Code is to be construed as encouraging, authorizing, or condoning any action by any company or individual that breaches any applicable law or regulation, directly or otherwise. It is the responsibility of the Supplier to ensure that it understands and complies with this Code and to inform IndoorGuider if and when any situation develops that causes a Supplier to operate in violation of this Code. Suppliers are expected to self-monitor their compliance with this Code. Suppliers are strongly encouraged to implement training and monitoring processes to ensure that the requirements of this Code can be met in a consistent manner.
Anti-Bribery and Anti-Corruption
IndoorGuider has zero tolerance for bribery and corruption of any kind and in any form. IndoorGuider is bound by international anti-bribery and anti-corruption laws, including, but not limited to, the U.S. Foreign Corrupt Practices Act and UK-Bribery Act. Suppliers must comply with all applicable anti-bribery and anti-corruption laws, which includes not giving, accepting, soliciting, or receiving anything of value if it would improperly influence someone or gain an improper or unlawful advantage. This is particularly relevant in dealings with government officials. Even the appearance of impropriety should be avoided at all times and under all circumstances.
Trade Compliance
IndoorGuider is committed to complying with all customs, trade, and export laws. Suppliers are expected to comply with all applicable U.S. and international trade laws and regulations, including import and export controls regulations, national and international sanctions and embargoes; and duties, levies, and tax obligations that apply. Export controls and economic sanctions regulate when, where, and to whom we can sell, give, or otherwise transfer our products, services, or technical data. Suppliers will establish and maintain programs and documentation to support country-of-origin production verification in order to prevent the illegal transshipping of merchandise.
Gifts and Other Conflicts of Interest
IndoorGuider provides excellent products and services, and we expect the same quality and service from our Suppliers. Accordingly, any attempt to influence purchasing or selling decisions with gifts, gratuities, or payments to IndoorGuider employees is strictly prohibited.
Health and Safety
Conditions in all work-related facilities (including corporate housing) must be safe, clean, and consistent with all applicable laws and regulations for workplace health and safety in the countries in which Suppliers operate.
Health and Safety Education
Employees must receive training on the importance of health, safety, and sanitation. Suppliers must take steps and adopt procedures to prevent accidents, injuries, and the spread of communicable diseases. Easily understandable instructions and signs must be posted, and/or manuals must be accessible describing the safe operation and handling of dangerous equipment and hazardous materials. Employees who handle hazardous or flammable materials or operate dangerous equipment must receive proper training. Personal Protective Equipment (PPE) must be provided to workers and must be adequate and appropriate for the hazards encountered in their scope of work. Suppliers will create and maintain training records for all employees.
Material and Chemical Safety
All hazardous, combustible, or flammable materials must be stored in approved containers in designated storage areas, or in approved flammable liquid storage cabinets.
Safe Drinking Water and Sanitation
Safe drinking water must be provided and easily accessible at all times. There may not be any restrictions on the normal consumption of drinking water. Adequate and clean toilet and handwashing facilities with basic hygiene amenities must be provided.
Environmental Requirements
All Suppliers must adhere to all applicable environmental laws and regulations regarding the protection and preservation of the environment in their country. All required environmental permits and registrations must be kept current and available on premises for review. All hazardous materials and chemicals, including wastewater and solid waste generated from operations, must be disposed of using environmentally responsible practices. Suppliers must comply with all local laws pertaining to the disposal or transport of wastewater or other solid waste. Suppliers must also control and manage air emissions. They must obtain and maintain appropriate permits for air emissions as required by law. Suppliers must maintain an inventory of onsite ozone-depleting chemicals (ODC) and work to reduce and eliminate their use. IndoorGuider favors Suppliers who conduct their business using progressive environmental practices and take active steps to preserve and protect the well-being of the environment.
Conflict Minerals
Suppliers shall implement procedures to ensure that no products or materials supplied to IndoorGuider contain conflict minerals that directly or indirectly finance armed groups through mining or mineral trading in the Democratic Republic of Congo or an adjoining country. Conflict minerals include tantalum (columbite-tantalite or coltan), tin (cassiterite), tungsten (wolframite), gold, cobalt, or their derivatives. Upon IndoorGuider’s request, Suppliers will fully cooperate in responding to any country of origin inquiries regarding conflict minerals (including requesting information from their own suppliers), provide requested documentation, and/or certify their compliance with this provision by providing a sworn declaration of one of their officers, directors, or managing agents.
Audits
IndoorGuider employees or an authorized third party will conduct periodic audits on our Suppliers to ensure that all Suppliers and facilities producing materials and merchandise for IndoorGuider meet the standards set forth in this Code. Audits may be announced or unannounced.
No Exceptions
Compliance with this Code is mandatory. Domestic and international Suppliers supplying materials, products, and/or services for IndoorGuider are required to disclose their facilities and participate in the audits. Suppliers shall require the facility’s management to provide access to the facility and all books and records that will allow for a comprehensive audit to be conducted, including an opportunity for confidential and private interviews with facility employees selected by the auditor. No retaliation shall be taken against any employee or auditor. Refusal to fully disclose or cooperate may lead to the termination of business by IndoorGuider.
Zero Tolerance Violations
IndoorGuider has zero tolerance for violations of the provisions of this Code related to Underage Labor, Forced or Compulsory Labor, Harassment, Nondiscrimination, Anti-Bribery and Anti-Corruption, and Trade Compliance. IndoorGuider reserves the right to reject, recall, or return any product manufactured during the period when a Supplier is discovered to be in violation of IndoorGuider’s Zero Tolerance Policy. This will be at the Supplier’s expense.
Cost of Audit
Suppliers are responsible for compliance with the provisions of this Code, including the costs of complying with an audit conducted by IndoorGuider or its customers.
Denial of Audit
IndoorGuider reserves the right to audit the Supplier’s compliance with this Code. If, after receiving prior notice of intent to audit as indicated above, the Supplier refuses to grant the IndoorGuider auditor access to the facility, denies access to review pertinent records, or denies access to reasonable and confidential interviews of workers, IndoorGuider will regard such denial as a denial of the audit. The audit will cease immediately, and IndoorGuider will conduct an investigation to determine the severity and ensure compliance.
External Customer Audit
Several of IndoorGuider’s customers conduct regular audits. If the external customers conduct their own social responsibility compliance audit of the Supplier, the Supplier must ensure its human rights policies and programs satisfy those customer requirements. IndoorGuider’s Suppliers must fully accept and cooperate with customer audits.